FAQ

What are the available payment methods?

We are currently able to accept payments via credit card and cryptocurrency.

We are looking to add more payment options in the near future.

– Please ensure that your credit card issuer has approved foreign transactions prior to making the payment.

– All payments are subject to various verification methods that should match your info with your card or account issuer.

Where is my invoice?

Upon checking out, you will receive an email to acknowledges your order, and to notify you that we will issue an invoice to you within 12 hours.

If you have not received an invoice within 24 hours of placing your order, please contact us via the following channels:

Do you guarantee delivery of my order?

Yes, we do. In the event that your parcel gets stuck at customs, we will do a reship to the same address that you provided to us.

When will I get the tracking number for my parcel?

Upon verification of your payment, we will provide you with a tracking number within 48 hours.

You may track your parcel here: https://posttrack.com/en

If your tracking number is not reflected immediately, do not worry. While it rarely happens, it can sometimes take several days for the your tracking number to be reflected on the tracking website.

Be assured that we monitor every parcel very closely to ensure that all parcels are properly delivered.

How to contact ModaDuck support?

ModaDuck provides 24/7 support, and we aim to provide the best customer service in the industry.

We are always contactable on the following channels:

What countries do you ship from?

by default, we ship from the US, and several countries in Asia.

However, due to the Covid-19 situation, all our deliveries are currently being shipped out from either the US or India.

What products do you sell?

As avid Nootropics ourselves, we focus on Modafinil and Armodafinil, along with all its other derivatives and variants.

We plan to continue expanding our product base in the near future.

Do you carry any other generic products that are not listed on this site?

No, we do not. Every product that we carry is listed on the site.

However, we do have plans to expand our product base in the near future.

Why should we trust Sun Pharma and HAB Pharma?

Sun Pharma and HAB Pharmaceuticals are two largest manufacturers of generic pharmaceuticals. Sun Pharma is India’s largest pharmaceutical manufacturer and ranks top 5 globally.

Their labs are ISO certified, and are known to be world-class in research and manufacturing standards. All products are FDA approved by the US FDA and the equivalent in most other countries.

The products we offer are from the original generic manufacturers.

Modafinil is marketed under the trade name Provigil; Armodafinil is marketed as Nuvigil in the United States and Canada.